Incident Update: UE1 Region

Incident Report for Rapyd Cloud

Resolved

This incident has been resolved.
Posted Apr 19, 2025 - 20:01 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 19, 2025 - 19:43 UTC

Investigating

We are currently experiencing degraded performance in network routes within our UE1 region. Our team is actively working to resolve the issue.

Thank you for your understanding, and we will keep you updated.
Posted Apr 19, 2025 - 19:42 UTC
This incident affected: Infrastructure and US East (Northern Virginia) (Cluster Servers).